Information for Northcott customers on the current COVID-19 situation in NSW

*Last updated April 2023

On this page you will find the latest information from Northcott about COVID-19 rules, vaccinations and any impacts to Northcott services.

Northcott Services and Supports

All Northcott services and supports continue to operate with COVID-safe measures in place.

This includes our centre-based respite and day programs. 

Ways that we are keeping you safe

If you have attended a Northcott centre recently or have received support in your home, you will have noticed our staff wearing Personal Protective Equipment (PPE). We know this can be challenging particularly when communicating with the person who supports you.

Keeping our customers safe is our top priority. This is one of the ways that we can reduce the chance of COVID spreading among our customers and staff.

This is in addition to the safety measures we continue to have in place including strict check-in procedures, infection control, hygiene and hand washing.

Vaccines and boosters

Getting vaccinated against COVID-19 is the best way to be protected from getting

Getting vaccinated against COVID-19 is the best way to be protected from getting very sick from COVID-19, and reduces the chance of transmission. All Northcott staff who directly support customers are vaccinated against COVID-19. We have implemented a policy that requires ALL Northcott staff to be vaccinated.

We also encourage our customers to be vaccinated and to receive the booster dose when they are eligible.

Advice for Northcott homes

With the cooler winter months and levels of COVID-19 and flu circulating in the community, it’s important that we maintain a high degree of vigilance at all Northcott homes and centres. Please continue to take precautions, including screening staff and visitors for symptoms, use of rapid antigen tests as needed, mask wearing, and hand hygiene.

All residents should be strongly encouraged to receive the free flu vaccine and the COVID-19 booster when eligible. 

It is also strongly recommended that all visitors and staff be vaccinated for flu before winter and that houses communicate with families and other visitors to remind them about the importance of influenza vaccination. More information can be found on the NSW Health website.

COVID-19 resources

There are a number of online resources that you may find useful;

Coronavirus (COVID-19) advice for people with disability

Coronavirus (COVID-19) resources for Aboriginal and Torres Strait Islander people and remote communities

COVID-19 information for people with a disability