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Positive Behavioural Support

Overcome behavioural challenges with understanding and support

Little girl climbing on rope

Improve your quality of life with personalised strategies

There may be times when the challenges or frustrations you’re facing can result in behaviours of concern. This can affect your quality of life, and the people in your support network too. Tackling challenging behaviours starts with feeling understood and supported, with the knowledge that your voice is being heard. With the right strategies in place you can get back on track and make sure your needs are being met.

When I got the call from his school, I was so pleased. I am used to getting calls about Austin being disruptive in school so this call was a lovely surprise [when he won student of the week].

Catherine – Austin’s mother

Our professional Behaviour Support Practitioners can work with you, your family and your carers using Positive Behaviour Support (PBS). Safeguarding your rights, dignity and quality of life are all important parts of the process.

PBS recognises that behaviour is a form of communication and there could be many underlying reasons why someone is behaving in a particular way. Perhaps what you’ve experienced in the past is affecting your situation today. As part of our thorough assessment, we’ll spend time getting to know you, and identify any factors that might influence what you’re experiencing now.

We’ll work closely with you and your support team to develop an individual Behaviour Support Plan that addresses your needs. The plan will build on your strengths and boost your capacity to live life on your terms. When you’re empowered with greater choice, control and independence, behaviours of concern and their impact on your life are reduced.

Intervention Support

Behavioural Support Plan

Improved Relationships

Support the management of behaviours of concern

Our Positive Behaviour Support service is tailored to your needs and is designed to create positive behavioural outcomes.

Increased quality of life

Improving your quality of life is a key outcome of PBS. When assessing your situation, we take into account all the factors that might trigger challenging behaviour. This includes everything from what you’re feeling inside through to your life experiences and current environment. Our Behaviour Support Practitioners are all trained in Trauma Informed Practice. They understand that trauma affects everyone differently, and a person may require extra emotional support. The process will support you in building positive behaviours and enhance your enjoyment of life.

Identify underlying reasons behind behaviours of concern

Behaviours of concern can put you and others around you at risk of harm. In order to effectively manage behaviours, it’s important to understand that they’re symptoms of underlying issues and needs you have that aren’t being met. It might be that you’re experiencing pain, whether that’s physical, emotional or psychological. You may have difficulty understanding others or making yourself understood. Or perhaps you feel like you don’t have enough control over your life. By identifying the causes behind your behaviour, we can find a solution.

Develop an effective Behaviour Support Plan

Working together with you and your support team, we’ll develop a Behaviour Support Plan (BSP) that addresses the reasons for the behaviour. Your BSP will include information such as your likes and dislikes, your needs, and the strategies developed to support you in daily life. These strategies will empower you to reduce and manage behaviours of concern, and give you new skills to handle challenging situations when they arise.

Limited and regulated use of restrictive practices

When the rights or freedom of movement of a person are restricted, this takes away their human rights. This is why restrictive practices are never the first response for behaviours of concern. They can only be used in the short term to keep you or others safe. A behaviour support plan must be developed first and submitted to the NDIS Commission, and providers are required to comply with the NDIS Quality and Safeguarding Framework. These practices must be monitored and their use reduced until they are removed.

NDIS Funding for Positive Behavioural Support

  • National Disability Insurance Scheme (NDIS)
    • Capacity Building – Improved Daily Living, Specialist Behavioural Intervention Support
    • Capacity Building – Improved Relationships – Behaviour Management Plan
  • Private fee payment

Enquire about Positive Behavioural Support

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Accessibility and Inclusivity

We respect and honour Aboriginal and Torres Strait Islander Elders past, present and future. We acknowledge the stories, traditions and living cultures of Aboriginal and Torres Strait Islander peoples on this land and commit to building a brighter future together.

Read more about our commitment to reconciliation

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If you have any questions, please speak to your Service Manager, Service Coordinator or call us on 1800 818 286.