FACS disability accommodation transfer

After seven months of careful planning and consultation, we are pleased to confirm the accommodation and respite services that were operated by the NSW Department of Family and Community Services (FACS) in Murrumbidgee, South Western Sydney and Western Sydney have successfully transferred to Northcott.

From the last shift ending Thursday 2 November 2017, Northcott started delivering the respite and supported living services that were previously provided by FACS.

Northcott recognises that the transfer of these services will be a major change for both the customers and employees at these establishments, as well for the organisation as a whole. As part of this transfer, Northcott has partnered with Hume Community Housing (Hume).

Northcott CEO, Kerry Stubbs said “We have been preparing for this transfer for a considerable length of time and will continue to work to ensure the transfer of residents and staff to Northcott is smooth and positive. We are fully committed to the continuation of high quality care for all of our residents.  As one of the largest disability organisations in the country and with almost 90 years experience in the disability service industry, we believe we are well placed to successfully manage such a change.”

Kerry added, “We see this as a wonderful opportunity to be able to extend our positive impact to people with disability and their families throughout the community and further our purpose to build an inclusive society where people can live the life they choose.”

Northcott recognises and acknowledges that the staff who transferred from ADHC (Ageing, Disability and Home Care, FACS) are highly skilled and knowledgeable, with extensive experience. We see this transfer as an opportunity to leverage the skill, experience and knowledge of both the transferred staff and Northcott’s current staff to further build the organisation’s capability and excellence in service delivery.

If you have any questions about the transfer, please contact our Customer Service Team on 1800 818 286.