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Job Detail: Support Worker

QLD - Other, Australia - QLD

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Be the difference in someone’s every day.
  • Casual Support Worker positions available across our Toowoomba Programs, with varied shift times that support work-life balance and accommodate other commitments such as study or a second job.
  • Make a real difference in people’s lives every day and be part of a purpose-driven, values-based organisation. This is meaningful work where your presence truly matters, backed by ongoing professional development and training to support your growth and open doors to future career opportunities.
  • Northcott offers a great range of employee benefits, including Perkbox, salary packaging, and discounted gym memberships to support your wellbeing in and out of work.

About Northcott: 

At Northcott, we believe everyone deserves the opportunity to live life their way. As a not-for-profit disability service provider, we support people with disability to explore possibilities, achieve goals, and live the life they choose.

With more than 90 years of experience and a strong presence across NSW, QLD and the ACT, Northcott is one of Australia’s largest and most trusted disability service organisations. Every year we provide people with a disability along with their families and carers, personalised and empowering support.

We are a registered NDIS provider employing more than 3,000 dedicated staff across metropolitan and regional locations.

Before applying for a role at Northcott, we encourage you to visit our website to learn more about  our mission to ensure our values and culture are a good fit for you: Our Story

What I Will Be Doing:

As a Support Worker in our Community Programs, I will support customers both adults and children, to develop their independence and confidence by building practical life skills, promoting health and wellbeing, and encouraging meaningful community participation.

  • I will support individuals to grow everyday confidence in practical, real-life situations.
  • I will encourage confidence, independence, and personal growth in a safe and inclusive environment.
  • I will help customers build everyday life skills through engaging, goal-focused activities.
  • I will support individuals to access their community and take part in social, recreational, and educational experiences.
  • I will provide respectful, person-centred support that aligns with each customer’s NDIS goals.
  • I will work as part of a supportive team, bringing creativity and energy to each day.
  • I will strengthen their decision-making, independence, and social skills.
  • I will celebrate their achievements, no matter how big or small. 
Our Community Programs support young people to build social skills, develop independence, and gain confidence in daily life.
From cooking and creative activities to life skills training and wellbeing, our programs offer a fun, supportive environment where customers can grow.

About You:

Northcott is on the hunt for friendly, passionate Support Workers with industry experience or qualifications to fill casual roles—ready to make a real difference. If you bring enthusiasm and fresh ideas, we want you on our team.

  • I see possibility and potential, not limitations.
  • I am passionate about building confidence and independence in others.
  • I offer support that uplifts, not just assistance.
  • I will bring a calm, curious, and consistent approach to your work.
  • I recognise that learning looks different for everyone.
  • I take the time to listen deeply, respond thoughtfully, and adjust as needed.
  • I will create spaces where people feel safe, respected, and genuinely valued.
  • I am dependable, adaptable, and motivated to help others grow.
  • I embrace diversity and understand the value of different perspectives.

As a Support Worker at Northcott, you will support people with disability to reach their goals—no matter the size. Whether it’s getting ready for a job, forming new friendships, or having more control over daily choices, you’ll be there every step of the way.

Position Description 

Why I Want This Role at Northcott?

At Northcott, we believe in looking after the people who drive our organisation. That’s why we offer a range of fantastic employee benefits designed to support your wellbeing, lifestyle, and career growth.

  • Exclusive Discounts & Benefits – Enjoy discounted health insurance, gym memberships, motor services and more.
  • Salary Packaging – Boost your take-home pay and save on tax with up to $15,900 annually. Enjoy the benefits of salary packaging—no matter where else you work.
  • Perkbox – Access everyday savings, discounts, and wellbeing resources — our way of supporting you beyond the pay packet.
  • Family-Friendly Workplace – Flexible support to help you balance home and work life.
  • Learning & Career Growth – Ongoing training, development, and opportunities to advance your career, with your contributions always valued.

Ready to empower others? Start your journey with Northcott and apply today!

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Montrose is now part of Northcott!

Welcome to our new website.

If you have any questions, please speak to your Service Manager, Service Coordinator or call us on 1800 818 286.

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