In-home and Community Supports

Our In-Home and Community Support Service supports children and adults with disability to develop skills and build independence to live the life they choose.

Our service is all about supporting you to increase your independence and reach your full potential. Supports offered might include assistance for you to be able to take part in social activities, support to attend appointments or simply requiring support at your home.

We can offer supports both in home and in the community, allowing you the flexibility and choice of individual supports you receive, with activities such as personal care, social outings, transport, shopping, doctor’s appointments and cooking.

What we can offer

Our qualified, accredited and committed team offer support in two ways:

In-Home Support

The focus of our team is to provide you with support with your everyday activities in your own home such as:

  • Supporting you whilst your carer is otherwise occupied
  • Providing you with overnight support
  • Active awake night care
  • Supporting you with recreational activities
  • Support with meal preparation
  • Basic domestic chore support

In-Community Support

We provide you with support for everyday activities when you need to leave home. Our staff can provide support with activities such as:

  • Shopping
  • Attending community events
  • Recreational activities such as a concert or gallery
  • Attending appointments
  • Accessing other programs (swimming club, sports, or another disability service provider)

We can also accompany you and provide support whilst on holidays or taking a short trip.

What our customers can expect from us

As part of our service delivery, you can expect:

Personalised service

  • A unique plan for each individual
  • An expert to provide assistance navigating the system
  • Support specific to individual needs

Proactive communications

  • Ongoing review of goals

Diverse qualified team

  • Access to team members from a wide range of professional backgrounds
  • Access to other experts

Easy access to service

  • Support with self-care activities
  • Service delivery in a setting chosen by the individual
  • Support to access mainstream community activities

Additional funding information

The National Disability Insurance Scheme (NDIS) will use the following terms to describe the funding you can use to purchase In-Home and Community Supports:

  • Assistance with daily life at home, in the community, in education or at work
  • Improved daily living skills
  • Improved living arrangements
  • Improved relationships
  • Increased social and community participation

We can also provide support if you have a different type of state or Australian government funding. We will support you to identify the funding and services that you are entitled to receive.

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8am - 8pm, Monday to Friday
8am - 4pm Weekends
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