Getting Ready to Apply

What we are looking for?

People who share our purpose. The most important part of our organisation is our people. And we are looking for people who want to go above and beyond to support others. This is more than just a job and we are looking for people who want to really engage with our customers and make a difference.

Understand what the job is about

Read the job position description available on the job ad. Do you meet the requirements of the job and can you see yourself in this role? If you have any questions about the job, you can also email us about the position before applying.

Compulsory checks

Because we work with people who may be vulnerable, we have extensive reporting requirements and guidelines. This means that all of our staff need to go through compulsory checks. You are responsible for both the cost of the checks as well as obtaining and providing verified copies of them upon request and renewing. Below is a brief overview of the checks:

• NDIS Worker Screening Check
  • The National Disability Insurance Scheme (NDIS) requires that all of our staff have a valid NDIS Worker Screening Check. An NDIS Worker Screening Check is a national assessment that determines whether a person is cleared or excluded from working in certain roles with people with disability.
  • A NSW NDIS Worker Screening Check is valid for 5 years. For more information and how to apply, visit Service NSW.
  • A QLD NDIS Worker Screening Check is valid for 5 years. For more information and how to apply, visit QLD Government.
• Working with Children Check
  • A Working with Children Check (WWCC) is a requirement for anyone whose role involves direct physical or face-to-face contact with children. Most of our positions require a valid WWCC that is valid for paid employment (not voluntary work). For more information and how to apply, visit Service NSW or Blue Card Services.
  • A Working with Children Check is valid for 3 years.
  • A QLD Working with Children Check (Blue Card) is valid for 3 years.
  • A QLD Combined NDISWSC and Blue Card is valid for 3 years.
• First Aid & CPR
  • A current First Aid (HLTAID011) and CPR (HLTAID009) are requirements for most of our roles.
  • First Aid and CPR courses are run by a number of organisations and generally consist of online modules and one day face to face course. Please ensure the certificate has the registered training organisation name and number.
• Drivers Licence
  • The majority of our roles require a valid drivers licence as you may be required to transport customers to and from appointments and outings. Our In Home Care roles also require you to have a registered, reliable and insured car to travel between service calls to our customers in their own homes.
• Work Rights
  • We will need copies of either your birth certificate or passport and any visa documentation.
• References
  • We will ask you to nominate at least two people to be referees. Referees are managers, supervisors/team leaders you have reported to at previous jobs, who are happy to be contacted and share information about your performance. If you progress to this stage you will be asked to provide contact details for your referees. The sooner we can contact your referees, the sooner we progress to discussing potential start dates, so it’s a good idea to reach out to these people when you submit your application.

Applications from Aboriginal and Torres Strait Islanders

We have a number of staff and customers who are Aboriginal or Torres Strait Islanders (ATSI). We are proud of our commitment to reconciliation and our Stretch Reconciliation Action Plan guides us in this. We also have an ATSI advisor on staff to assist with any ATSI matters. If you would like any additional information on our ATSI programs, or would like to talk to any of our ATSI staff about our approaches, please contact us. 

Applications from People with Disability

As a major disability services provider we take access and inclusion of people with disability very seriously. If you are a person with disability, we have a number of measures in place to ensure that your application and any job process accommodates your preferences and needs. If you would like more information, please contact us.