About the role

Join us at Northcott as a Coordinator and take the lead in shaping meaningful outcomes every day. In this dynamic leadership role, you’ll oversee the day-to-day operations of our Everyday Life Skills, Work and Study, Respite, and Skills for Life programs — empowering both customers and teams to thrive.

As a Coordinator, you will:

• Lead the Everyday Life Skills, Work and Study, Respite, and Skills for Life programs, ensuring meaningful, person-centred outcomes for customers.
• Inspire and support a high-performing team, creating a positive and collaborative environment where people thrive.
• Build strong relationships with customers, families, and staff, becoming a trusted and approachable leader.
• Coach and mentor team members to deliver high-quality, consistent support services.
• Oversee daily operations, including rosters, reporting, and compliance, ensuring programs run smoothly and effectively.
• Bring a proactive and innovative leadership style, empowering teams and driving continuous improvement across multiple programs.

Benefits, perks & wellbeing

At Northcott, we prioritise your well-being and success. Our team enjoys a wide range of benefits designed to support work-life balance, financial well-being, and personal growth:

• Flexible Work Options: Opportunities to work from home & the community.
• Maximise Your Salary: Benefit from Non-For-Profit Salary Packaging: $15,900 + $2,650 entertainment.
• 5 Weeks Annual Leave – Enjoy generous time off to recharge and maintain balance
• Generous Parental Leave: After 12 months of service, enjoy 14 weeks of paid maternity leave to support you and your growing family.
• Wellness Perks: Fitness Passport, reduced health & general insurance, and discounts via Perkbox.

• Qualifications in Social Science, Disability, Recreation, or a related field, with a passion for delivering person-centred support.
• A natural leader who can inspire, motivate, and develop high-performing teams across multiple programs.
• Strong customer focus, with the ability to build relationships and create meaningful outcomes for the people we support.
• A proactive problem-solver who can identify barriers and implement creative, practical solutions.
• Highly organised with the ability to confidently manage competing priorities, KPIs, and operational requirements.
• Solid knowledge of NDIS Standards, Workplace Health & Safety, and the NDIS Quality and Safeguarding Framework.
• Passion, resilience, and leadership skills to make a genuine difference every day.

How to apply

Click APPLY to submit your application.

Please include:

• Your current resume
• A short cover letter outlining your skills, experience and what interests you about this role.

We encourage you to visit our website to learn more about our mission to ensure our values and culture are a good fit for you: Our Story

When applying internally, Northcott employees are required to notify their manager and should be aware that their manager may be asked to endorse their application.

Want to know more? Check out the Position Description here.

About the Northcott

Northcott is a registered NDIS disability provider that works with customers to realise their potential. 

As one of Australia’s largest not-for-profit disability service organisations, our workforce of 2,400 staff provides services from metropolitan and regional locations in New South Wales, the Australian Capital Territory and Queensland. 

We have nearly 100 years of experience and expertise in disability services and support. In FY2025, we provided empowering, personalised services to more than 5,400 people with disability, and supported more than 23,000 children with disability and developmental delay and their families as an NDIS Early Childhood Partner in the Community.

When you join Northcott, you become part of a purpose-driven organisation that values trust, respect, and human connection.

Our values

Our values have always been a significant part of our service to customers, and they have helped shape Northcott into the wonderful organisation it is today. We are Innovative because we develop new ideas and solutions with creativity in anticipation of changing needs. We are Respectful because we believe that everyone’s voice is unique and that they have the right to be heard. We are Brave because we have the courage to stand up for people with all abilities, even in the face of adversity.