About the role:
The Product Manager maximises value by owning the product backlog, translating customer and business needs into clear user stories, and working with partners to deliver high‑quality digital outcomes.
You will:
- Define product outcomes aligned to strategy with architects, SMEs and IT leaders.
- Lead discovery with UX and stakeholders to validate needs and value.
- Own and prioritise the product backlog; translate needs into clear user stories and acceptance criteria.
- Drive Agile delivery and release readiness in partnership with delivery, change and operations.
- Engage stakeholders with clear priorities, options, risks and recommendations.
- Monitor performance, manage dependencies and drive continuous improvement through iterative delivery.
Benefits, perks & wellbeing
At Northcott, we prioritise your well-being and success. Our team enjoys a wide range of benefits designed to support work-life balance, financial wellbeing, and personal growth:
- 5 Weeks Annual Leave – I enjoy generous time off to recharge and maintain balance
- Salary Packaging – I increase my take-home pay through packaging options, including $15,900 and $2,650 for meals/entertainment
- Fitness & Discounts – I stay healthy with Fitness Passport and save through Perkbox and discounted insurance
- 13 Days Sick Leave – I take the time I need to recover, with paid leave when unwell
- Paid Maternity Leave – I feel supported through life’s key moments with 14 weeks of paid leave after 12 months
- KM Reimbursement – I’m reimbursed for work-related travel during work hours
Skills & Experience
- Minimum 3 experience in a Product Owner, Digital Product Manager, Business Analyst (Agile) or similar role delivering digital products in an Agile environment
- Relevant tertiary qualification in Business, IT, Digital, Design, or related discipline is desirable.
- Product Owner / Agile certification (e.g., CSPO, PSPO) is desirable.
- Demonstrated experience owning and managing a product backlog, including writing user stories, defining acceptance criteria, and prioritising based on value, risk and effort.
- Experience partnering with UX/design to define problems and validate solutions through discovery and testing.
- Experience working with delivery tooling such as Jira and Confluence
- Experience delivering products that integrate with enterprise systems (e.g., CRM, rostering, identity, data/analytics) is desirable.
How to apply
Click APPLY to submit your application.
Please include:
Your current resume
A short cover letter outlining your skills, experience and what interests you about this role.
Applications close:
We encourage you to visit our website to learn more about our mission to ensure our values and culture are a good fit for you: Our Story
When applying internally, Northcott employees are required to notify their manager and should be aware that their manager may be asked to endorse their application.
About the company
Northcott is a registered NDIS disability provider that works with customers to realise their potential.
As one of Australia’s largest not-for-profit disability service organisations, our workforce of 2,400 staff provides services from metropolitan and regional locations in New South Wales, the Australian Capital Territory and Queensland.