Careers Detail - Northcott

Job Detail: Early Childhood Service Manager

Parramatta & Western Suburbs, Sydney, Australia - NSW

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About The Role

Temp Full-Time role available until June 2025 in Seven Hills and Parramatta
5 weeks leave, gym membership, and insurance discount.
Salary packaging benefits that can increase your take-home pay.

Diversity and Inclusion Statement: Northcott is dedicated to fostering a diverse and inclusive workplace. We encourage individuals with invisible disabilities to apply and are ready to make the necessary adjustments to support your application and employment experience. Reach out to our Diversity, Equity, and Inclusion team at diversity@northcott.com.au for assistance or to discuss your individual needs.

Who are we?

The NDIS Partners in the Community Program (PITC) supports the implementation of the National Disability Insurance Scheme (NDIS) locally.

As an NDIA partner, Northcott will deliver the NDIS Early Childhood Approach (ECA) service to local communities in Northern NSW, Mid North Coast, Hunter New England, North Sydney and Western Sydney. The EC approach supports the activities that will improve the independence and social participation of children aged 0-9 years with developmental delay and/or disability.

Visit the link below to see how you make a difference:

https://northcott.com.au/services/ndis-early-childhood-approach/

Have a look at some of our team talking about their roles at Northcott:

https://www.youtube.com/@NorthcottSociety/videos

What does this role look like daily?

The Early Childhood Service Manager for Western Sydney will lead teams across the region. The role will provide operational leadership, effective management, and support to a highly mobile workforce of Team Leaders and frontline Coordinators, including maintaining smooth logistic processes, facilities, and resources.

About you:

The ideal Early Childhood Service Manager will be able to demonstrate the following:

Ability to provide Early Childhood strategic direction and leadership to Early Childhood staff and community members in the Western Sydney region.
Be goal-focused and driven to meet key deadlines.
Demonstrated a strong understanding of typical early childhood development and the impact of disability and developmental delay on a child and their family and carers.
In-depth knowledge and understanding of best practice models in Early Intervention
Excellent negotiation and influencing skills include staying calm and communicating effectively under pressure.
Appreciation and acceptance of diversity for wellness and culture; understanding of the importance of implementing a tailored and personalised approach to children and their families.
Comprehensive knowledge of the local service environment where customers reside, including funded and non-funded services.
Ability to exercise sound judgement, provide timely, accurate advice, and report to senior management and the NDIA.

For more insight into the knowledge and experience required, please see the position description attached.

ESSENTIAL QUALIFICATIONS & EXPERIENCE REQUIRED

Tertiary qualifications in Early Childhood Education (Minimum requirement Diploma in Early Education), Social Work, Allied Health Professions or other relevant professional field
Minimum 3 years’ experience managing a team against KPI’s.
Experience ensuring customers are satisfied while still meeting business objectives.
Experience in managing/leading a geographically dispersed and highly mobile team.
Proven previous experience meeting and exceeding set KPIs/ targets.
Demonstrates strong communication skills while liaising with internal and external stakeholders.

Other requirements to work at Northcott include:

Current Driver's Licence - P1 minimum
Valid Working with Children’s Check Clearance – mandatory
Valid NDIS Worker Screening Check (NDIS WC) or willingness to obtain – mandatory
Working Rights in Australia for Full-Time Employment
Fully vaccinated (including boosters) in accordance with current Northcott Requirements (unless granted an exemption).
Successful pre-employment probity check

To apply, please send an updated Resume along with a brief covering letter giving an overview of your skills and experience relevant to the role's requirements.

Applications close Friday, May 6th, 2024. We will review candidates before the recruitment process is completed.

If you have any questions outside of the information provided, please email Prashanthi Prakash or Prashanthi.Prakash@ndis.gov.au.

When applying internally, Northcott employees must notify their manager and be aware that their manager may be asked to endorse their application.

Position Description

Covid Vaccination Status
The health and safety of our people, customers, and communities is our number one priority. To maintain this, we require all of our employees to show evidence that they have received the two full primary doses and at least one booster dose of a TGA approved Covid-19 vaccination. Evidence of your current vaccination status or medical exemption will be required. Northcott will consider exemptions on a case-by-case basis.

Diversity and Inclusion Statement
Northcott actively promotes diversity and inclusion in the recruitment process and throughout employment. We are committed to providing a workplace where every person is valued, respected and supported to progress. Northcott welcomes applications from and ensures no one is disadvantaged on the basis of their Aboriginal and Torres Strait Islander identity, culture, LGBTIQ+ identity, disability, gender, age, religion or caring responsibilities. If you require an adjustment to participate in the recruitment process, if you have a preferred contact method or require any information provided in an alternative format, please contact Diversity, Equity and Inclusion at [email protected] .