Assistive Technology

The right equipment, device, aids or system can support and assist children and adults with disability to:

  • Communicate better with others
  • Be more self-sufficient with daily tasks
  • Participate more in their community
  • Get around easier
  • Become more independent at home, school or work

What we offer

Our therapists support people with disability to access and use a wide range of assistive technologies including:

  • computer-based devices and software
  • mobility aids
  • communication aids
  • modified equipment for daily living tasks, such as cutlery.

Therapists assess each customer to determine their technology and equipment needs, then recommend the most suitable assistive technology for that individual. Our therapists also assist with sourcing funding and finding suitable suppliers to meet equipment needs.

When a customer has obtained the necessary equipment, we work with them to assist with the set-up and train them in the ongoing use of the assistive technology.

We can support the following assistive technology needs and assessments:

  • Communication aids – such as communication apps, eye-gaze communication systems, speech generating devices, listening devices, iPad apps
  • Augmentative and Alternative Communications (AAC) devices to support speech and other ways of communicating
  • Mobility aids – such as walking aids, powered wheelchairs, manual wheelchairs, customised seating, orthotics
  • Transfer aids – mobile or ceiling hoists, slings, slide boards
  • Toileting and bathroom aids – such as self-care equipment, shower commodes, shower chairs
  • Aids to support your normal activities – adapted eating/drinking aids, switch-adapted toys, school classroom equipment, sleep systems, adjustable beds, vehicle modifications
  • Pressure care aids – pressure relieving cushions and mattresses
  • Computer access and software – such as specialised keyboards, keypads, mouses, eye-gaze control, touchpads to support the use of a computer
  • Switches and mountings – to support the use of electronic devices
  • Home modifications

What our customers can expect from us

We are committed to our customers. As part of our service delivery, our customers expect:

Personalised service

  • A key contact to answer all questions
  • One-to-one appointments
  • Service delivery in the home or wherever suits the customer

Proactive communications

  • Information provided about the status of services
  • Easy access to service

Extensive resources

  • Individual assessment, skills development and training
  • Early education
  • Capacity-building resources
  • Qualified and highly skilled practitioners
  • Expertise in latest communication technology
  • Access to industry experts and advisors
  • Workshops for parents and carers

Diverse qualified team to assess and train customers

  • Occupational therapists
  • Speech pathologists
  • Physiotherapists

When and where this service is available

Our Assistive Technology assessments and training are available Monday to Friday from 8am to 4pm from locations across NSW and the ACT.

Our Computer Assistive Technology Service is available Monday to Friday from 8am to 4pm in North Parramatta.

Additional funding information

The National Disability Insurance Scheme (NDIS) will use the following terms to describe the funding customers can use to purchase our Assistive Technology services:

  • Improved daily living skills
  • Assistive technology

We can also support our customers if they have a different type of state or Australian government funding.

We will support our customers to identify the funding and services they are entitled to.