Skip to content

Jul 14, 2023

Penni and Kakra are doing a great job

News Work & Study

As part of the Work + Study service, Penni and Kakra, who have mild intellectual disability, were supported to complete work experience at Coles, while also learning cleaning skills with Northcott. When the opportunity to secure a job at Facilities First Australia came up, both young women were happy to give it go.

At work, initially the pair was supported by Northcott staff members and a supervisor from Facilities First Australia to learn and complete their cleaning tasks. While they still require some supervision including quality checks, training in new tasks and reminders, both Penni and Kakra are much more confident and can perform their tasks more independently within the two-hour shift. Sam, their supervisor, regularly checks in on their work and provides feedback and training as needed. 

Kakra says she is very happy working for Facilities First Australia, where the people are nice.

“My favourite things to do are cleaning the tables, vacuuming, emptying the dishwasher and mopping,” she explains.

For Penni, the responsibility of going to work is a big step forward in her independence.

“It’s awesome. I feel happy, grown-up and really proud of myself. I’m more adult and my responsibilities have changed,” she says.

I feel really happy when people tell me I’ve done a good job. I feel satisfied and proud…it feels great to have a paid job.


Despite a busy weekly schedule of work and accessing services with Northcott, Penni and Kakra haven’t lost sight of their long-term job goals. After doing floristry at TAFE, Penni’s dream is to be a florist, while Kakra would one day like to work with animals. At the moment, however, they are content with what they’ve achieved so far.

“Thank you Northcott. It’s feels good to get a job and get paid. We would also like to say thank you to Sam from Facilities First for the job he does with us.”

Facilities First Australia is committed to supporting people with disability and is a corporate partner of Ability First Australia, a strategic alliance of leading disability service providers including Northcott.

Accessibility and Inclusivity

We respect and honour Aboriginal and Torres Strait Islander Elders past, present and future. We acknowledge the stories, traditions and living cultures of Aboriginal and Torres Strait Islander peoples on this land and commit to building a brighter future together.

Read more about our commitment to reconciliation

Montrose is now part of Northcott!

Welcome to our new website.

If you have any questions, please speak to your Service Manager, Service Coordinator or call us on 1800 818 286.