Our Strategic Direction

We’re happy to share our new direction with you! This plan was shaped by your feedback and ideas. Thanks to everyone who contributed during the consultation period. Your input helped us make changes to better meet your needs and improve your experience with Northcott.

Our new plan focuses on three main strategies for the future. These will guide us as we work toward our goals of Do More, Be More, and Reach More. It will also help us prepare for the changes coming from the NDIS Review.

We’ve also updated our vision: To be an inclusive organisation, growing support and connection where everyone thrives. This vision reflects the heart of our new strategy.

Your voice matters, and it plays a big role in how we shape our future. Thank you for your support, and we look forward to sharing more details as we put our plans into action.