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Jul 18, 2023

A new accessible bus to get around

Life Skills News

“Thank you for the new bus. It makes it easy for us to get around. In the bus, I’d like to go to the Big Banana and take everyone to Porpoise Pool,” says Northcott customer, Warren.

Fran Norton, Senior Support Worker at the Life Skills program, says the group needed an additional van to ensure all customers could participate in community outings and activities together.

With only one accessible van and a large number of customers using wheelchairs, the group struggled to take everyone out on social and recreational activities at the same time.

With two vans, we can now transport everyone around Coffs Harbour so they can spend time together away from the centre.


In recent years, demand for the Coffs Harbour Life Skills program has grown. Twenty seven customers, up from 15, now require transportation to participate in community outings and activities away from the centre.

Staff at Northcott’s Coffs Harbour office organised a range of activities to raise funds to help cover the cost of the van. These included a Golf Day and Lawns Bowl Day, both of which were supported generously by local businesses.

Fran says the new van will become even more important when the group moves to new premises with limited outdoor space.

“It makes a difference to be able to take all our customers out in the community together and it’s important to be able to offer an inclusive service for everyone.”

Accessibility and Inclusivity

We respect and honour Aboriginal and Torres Strait Islander Elders past, present and future. We acknowledge the stories, traditions and living cultures of Aboriginal and Torres Strait Islander peoples on this land and commit to building a brighter future together.

Read more about our commitment to reconciliation

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If you have any questions, please speak to your Service Manager, Service Coordinator or call us on 1800 818 286.