Documents

Woman in a wheelchair participating in the colour run

My Service Agreement

My Service Agreement

This is the terms and conditions or agreement between you and Northcott

My Service Agreement – English My Service Agreement – Vietnamese My Service Agreement – Korean My Service Agreement – Chinese Simplified My Service Agreement – Chinese Traditional My Service Agreement – Arabic

Service Disclosure Statements

Service Disclosure Statements

These policies relate to the specific service/services you receive from Northcott

Community Based – Individual Services Group Services (Program of Supports) Coordination of Supports (Psychosocial Recovery Coach) Coordination of Supports (Specialist Support Coordination) Coordination of Supports (Support Connection) Healthcare – Nursing Housing and Supported Independent Living In Home and Community Supports (On-Call Monitoring)

Individual Living Options – Exploration and Design

Individual Person Centered Behaviour Support Therapy (Orthotic and Custom Footwear) Therapy and Allied Health Assistants Sexuality and Relationship Access assistance with sexual activity Sexuality and Relationship Counselling Sexuality and Relationship Education Sessions Specialist Disability Accommodation

Annual Reports

Annual Reports

Northcott Annual Report 2024-2025 Northcott Financial Report 2024-2025 Northcott Annual Report 2023-2024 Northcott Financial Report 2023-2024 Northcott Annual Report 2022-2023 Northcott Financial Report 2022-2023 Northcott Annual Report 2024-25 web version

Policies

Policies

Policies and Procedures

Image Consent Form Privacy Policy Internet Policy Feedback and Complaints Policy Whistleblower Policy and Procedure Customer Engagement Policy and Procedure

Easy Read Policies

Advocacy Flyer Feedback and Complaints Policy Individual Outcomes Policy National Standards for Disability Services Participation and Inclusion Policy Rights Policy Service Access Policy Service Management Policy Privacy Policy Sexuality and Relationships Policy Internet Policy Supported Decision Making and Active Support

Other Documents & Resources

Other Documents & Resources

Other documents

Northcott Constitution

Our Commitment to Child Safety

Supported Decision Making and Active Support

Accessibility and Inclusivity

We respect and honour Aboriginal and Torres Strait Islander Elders past, present and future. We acknowledge the stories, traditions and living cultures of Aboriginal and Torres Strait Islander peoples on this land and commit to building a brighter future together.

Read more about our commitment to reconciliation