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Our Culture and Values

Are you looking for your next career with an organisation that shares your values?

Casula Drop in Day services

At Northcott, we’re proud of our respectful, supportive and friendly work environment.

We celebrate our differences, and welcome a diverse workforce of passionate people who share our commitment to supporting people with disability to live the life that they choose.

What you can expect from us:

  • We’re a trusted organisation with more than 90 years of experience and expertise in the disability service industry
  • We are a values-based organisation that strives to foster a workplace culture based on our core values
  • We promise our customers we will work creatively and relentlessly with them to unlock, discover and unleash their potential
  • We invest in our people. We will be your best advocate in supporting you to reach that new career goal. 

What we ask of you:

  • You take pride in Northcott’s reputation and history, and always act with integrity
  • You commit to living our values, and use the values each day to guide your decisions and behaviour
  • You share our commitment to always putting our customers first
  • You share our purpose, and recognise your unique role in achieving great outcomes for our customers and organisation.


Because we develop new ideas and solutions with creativity in anticipation of changing needs


Because we believe that everyone’s voice is unique and that they have the right to be heard


Because we have the courage to stand up for people with all abilities even in the face of adversity

Genuine about hiring people with disability

As a leading disability services provider we take access and inclusion of people with disability very seriously. If you are a person with disability, we welcome your application and have measures in place to ensure that your application and any job process accommodates your preferences and needs. If you would like more information, please contact us.

If you are a person with disability we want to make sure that our systems and equipment are just right to allow you to do your job.

Genuine about diversity and inclusion

Northcott is an out and proud supporter of the LGBTQI+ community, participating in Mardi Gras since 2012 and advocating for the right to gender and sexuality inclusion for LGBTQI+ people with disability. We’re passionate about inclusion and welcome a diverse workforce of people who share our commitment to supporting people with disability to live the life that they choose. Our Northcott Pride network supports our LGBTQIA+ staff and their allies to connect and contribute to Northcott’s workplace culture of diversity and inclusion.

Genuine about reconciliation

We are proud of our staff and customers who are Aboriginal or Torres Strait Islanders (ATSI). We are proud of our commitment to reconciliation, and our Stretch Reconciliation Action Plan guides us in this. We also have an ATSI advisor on staff to assist with any ATSI matters. If you would like any additional information on our ATSI programs, or would like to talk to any ATSI staff about our approaches, please contact us. Included in our new Enterprise Agreement are special benefits for ATSI staff around NAIDOC week and ceremonial leave.

Accessibility and Inclusivity

We respect and honour Aboriginal and Torres Strait Islander Elders past, present and future. We acknowledge the stories, traditions and living cultures of Aboriginal and Torres Strait Islander peoples on this land and commit to building a brighter future together.

Read more about our commitment to reconciliation

Montrose is now part of Northcott!

Welcome to our new website.

If you have any questions, please speak to your Service Manager, Service Coordinator or call us on 1800 818 286.