Housing and Supported Independent Living

Our Housing and Supported Independent Living services support people with disability who want to:

  • Live independently
  • Learn and develop everyday skills
  • Be a part of the community
  • Make friends
  • Receive support in personal care or healthcare

Our Housing and Supported Independent Living services team offer a range of services that enable customers to live independently.

We offer shared housing and supports, individual housing and supports and supported living.

Our shared housing service allows customers to choose who they live with and how the supports in the home are structured.

What we can offer

Shared Housing

Our fully accessible 24/7 Shared Housing Service includes:

  • Rent
  • Utilities
  • Food
  • Assistance with daily personal supports
  • Accommodation-related community access (with specialised transport) such as shopping and medical appointments

Individual Housing

Our fully accessible Individual Housing Service includes:

  • Daily drop-in support
  • Rent
  • Utilities
  • Food
  • Assistance with daily personal supports
  • Accommodation-related community access (with specialised transport) such as shopping and medical appointments

Supported Living

Our Supported Living Service includes:

  • Assistance with daily personal supports
  • Accommodation-related community access (with specialised transport) such as shopping and medical appointments

What our customers can expect

We are committed to our customers. As part of our service delivery, our customers can expect:

Personalised service

  • A unique plan 
  • An expert to assist with navigating the system
  • Advice specific to individual needs

Proactive communications

  • Ongoing review of individual goals

Extensive resources

  • Tailored individual skills development
  • Capacity building resources

Diverse qualified team

Team members from a range of professional backgrounds including:

Complete support

  • Assistance at meal times
  • Medical administration
  • Supporting complex disability and other related health needs

Easy access to service

  • Service delivery in a customer’s own home or community

When and where this service is available

This service is available 24 hours a day, seven days a week in the following locations:

  • Campbelltown
  • Chifley
  • Guildford
  • Lake Haven
  • Merrylands
  • Mount Hutton
  • North Parramatta
  • Petersham
  • Ryde
  • Woodbine

Additional funding information

The National Disability Insurance Scheme (NDIS) will use the following terms to describe the funding customers can use to purchase Housing and Supported Independent Living services:

  • Assistance with daily life at home, in the community, in education and at work
  • Improved daily living skills
  • Improved living arrangements
  • Supported independent living

We can also support customers if they have a different type of state or Australian government funding.

We will support our customers to identify the funding and services they are entitled to.

Get in touch

Call us on 1800 818 286

Let's see what you can do.