Centre Based Services during the Coronavirus (COVID-19) pandemic

Centre Based Services

Northcott is continuing to provide Centre Based Services such as Everyday Life Skills Training, Skills 4 Life, Vocational Skills Training and Employment during the Coronavirus (COVID-19) pandemic.

Offering different options

We are continuing to offer face-to-face services for those customers that prefer to come into our centres. We are committed to providing this service whilst there is still demand. For this type of service delivery we have taken extra steps to ensure the health and wellbeing of both customers and staff.

We have a strict entry checklist that all customers and visitors to our centres must complete before they are allowed in. We also have strict policies in place to ensure that if staff are sick, they must not come to work and we will organise replacement staff.

We are assessing each activity and program to see if we can deliver it in a different way and to ensure that there is non-sharing of utensils, equipment and personal items. We are also maintaining social distancing.

In addition to this, all our staff are also now being required to complete an additional training program on infection control

New online options

If you have concerns about attending a face-to-face program, we are now offering an online option which allows you to have the same experience in your home. Please contact us about the easy technology and set-up requirements to access this.  

To find out more about this option please contact your Coordinator or call our friendly Customer Service Team on 1800 818 286.