Centre Based Services during the Coronavirus (COVID-19) pandemic

Centre Based Services

Northcott is continuing to provide Centre Based Services such as Everyday Life Skills Training, Skills 4 Life, Vocational Skills Training and Employment during the Coronavirus (COVID-19) pandemic.

Changes in response to Coronavirus outbreaks

We have been asked by NSW Health to change the way that we provide support. These changes are designed to stop the spread of the virus and keep everyone safe.

If you attend a Northcott centre-based service, all of our Support Workers will be wearing a face mask while they support you.

Our measures to keep safe continue

Across Northcott we are also using other measures to stay safe.

All of our centres and facilities have strict checks in place to ensure that visitors are kept to a minimum and that they are screened on arrival, including whether they have been to any COVID-19 hotspots or critical locations (where you must get immediately tested and self-isolate). You can find an up-to-date list of the hotspots and critical locations on the NSW Government website.

• All of our staff undertake a self-evaluation process around their health every day before coming to work. If they are sick, they stay at home and get tested for COVID-19. We also check their temperature before they are allowed to enter our centres or facilities.

• Infection control, hygiene and hand washing are all enforced and all staff have received extra compulsory training in these areas.

Online options

If you have concerns about attending a face-to-face program, we are offering an online option which allows you to have the same experience in your home. Please contact us about the easy technology and set-up requirements to access this.  

To find out more about this option please contact your Coordinator or call our friendly Customer Service Team on 1800 818 286.