Seating and equipment repair and maintenance

Our Equipment service loans, repairs and maintains mobility equipment, aids and seating devices to support children and adults with disability to:

  • Be more safe and comfortable
  • Become more self-sufficient with daily tasks
  • Have the right equipment tailored to their needs
  • Get around easier
  • Increase independence at home, work or school

What we offer

The Equipment team works closely with our therapists to assess equipment needs of customers and recommend suitable solutions to each individual’s specific needs.

If we do not provide the equipment a customer needs, our therapists will work with the individual to find a suitable supplier. Once the equipment is purchased, our Equipment team works with customers to modify and customise equipment. Our therapists support customers during the setup of their equipment and provide training for ongoing use.

Equipment and aids we custom manufacture

  • Specialised cushions
  • Specialised seating
  • Orthotics
  • Custom-made footwear

Equipment and aids we repair and maintain

  • Manual wheelchairs
  • Powered wheelchairs
  • Seats and cushions
  • Orthotics – including foot orthoses, braces, and supports for knees, legs, ankles, hips and feet
  • Body braces
  • Callipers
  • Commodes
  • Walkers and walking frames

Equipment and aids we modify

  • Manual wheelchairs
  • Powered wheelchairs
  • Seats and cushions
  • Orthotics
  • Body braces
  • Callipers
  • Commodes
  • Walkers and walking frames

Equipment and aids we loan for trial usage

  • Wheelchairs
  • Wheelchairs designed for use on beaches
  • Commodes

What our customers can expect from us

We are committed to our customers. As part of our service delivery, our customers expect:

Personalised service

  • A key contact to answer all questions
  • One-to-one appointments
  • Service delivery in the home or wherever suits the customer
  • Proactive communications
  • Information provided about the status of services
  • Easy access to service

Extensive resources

  • Individual assessment, skills development and training
  • Early education
  • Capacity-building resources
  • Qualified and highly skilled practitioners
  • Access to industry experts and advisors

Diverse qualified team

  • Seating specialists/consultants
  • Orthotists
  • Therapists

When and where this service is available

Our equipment repair and maintenance service is available at our premises in North Parramatta, Monday to Friday between 8am and 4pm. Our seating service is available in the homes of people who live in Metropolitan Sydney.

Additional funding information

The National Disability Insurance Scheme (NDIS) will use the following terms to describe the funding customers can use to purchase our Assistive Technology services:

  • Improved daily living skills
  • Assistive technology

We can also support our customers if they have a different type of state or Australian government funding.

We will support our customers to identify the funding and services they are entitled to.