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Job Detail: Service Coordinator - Oran Park Location

South West & M5 Corridor, Sydney, Australia - NSW

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About The Role

About the opportunity:

  • Are you an experienced Service Coordinator/House Manager with an extensive Supported Independent Living/Specialist Disability Accommodation background? 
  • Is getting to know your customers, their goals and being able to roll your sleeves up to see them achieve a goal, part of what makes you tick?
  • Do you want to lead and nurture a unique housing service, as if it were your own home environment?

This is a unique opportunity to step up with your ideas and maturity on a day to day basis where you will be responsible for (but are not limited to):

  • Build and nurture relationships with customers, families and your team by encouraging open communication and participation
  • Identify, assess and resolve problems with a customer-centred approach
  • Budget, prepare and monitor financial systems in line with the NDIS
  • Practise leadership with team meetings, one on ones, modelling and coaching with staff
  • Following BS plans where relevant

Given the responsibility of this role, the following essential experience will be required:

  • Worked as a Service Coordinator or similar level experience in disability field, group home - experience is preferred.
  • Managed accommodation service with high physical needs customers which includes- catheter care, high risk meal time management support, Peg feeding, high medical needs and Epilepsy management.
  • Experience supporting and supervising/mentoring team of 10-15 support workers - mandatory
  • Proven experience leading and developing a high performing team - mandatory
  • Detailed knowledge of the disability sector, NDIS funding, SIL quotes, and the NDIS Quality and Safeguarding Framework - mandatory
  • Experience in supporting, planning and the set up of new services in a residential setting
  • A flexible approach to projects and complex change processes
  • Tertiary qualification in Social Science, Health or other relevant professional field is highly desirable
  • NDIS Working Check - mandatory
  • Proof of working rights in Australia - mandatory
  • Adhere to WH&S Policies and best practice 

Why work for us?

  • Access numerous Perkbox benefits
  • You will have your contribution valued and opportunities to grow your career with us.
  • We offer a family friendly workplace and support is provided for staff to manage their home and work lives effectively.
  • Additional leave entitlements
  • Substantial health fund benefits, fitness passport, Commonwealth Bank product discounts and many more.

About Northcott:

Northcott is a not-for-profit disability services provider that works with customers to realise their potential. Northcott has over 90 years experience supporting customers to reach their potential and improving quality of life. We personalise our services to each customer’s current and future needs and goals, every single one, to ensure their development and growth. As advocates for our customer’s inclusion, we will empower them with confidence, choice and opportunity so they can live their life, as they choose, in their own way. 

Applications close: COB 23 July 2021. We will notify unsuccessful candidates via email. 

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Montrose is now part of Northcott!

Welcome to our new website.

If you have any questions, please speak to your Service Manager, Service Coordinator or call us on 1800 818 286.

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