About Northcott:

Northcott is one of Australia’s largest not-for-profit disability services providers that works with customers to realise their potential. Our purpose is to build an inclusive society where people can live the life they choose.  Before applying for a role at Northcott, we encourage you to visit our website to learn more about our mission to ensure our values and culture are a good fit for you: www.northcott.com.au 

About the role

Northcott IPAs serve as a primary point of contact between Northcott and the customer and, while maintaining a holistic view of the customer, match available services to meet customer needs and goals as outlined in their NDIS plan.

You will

• Develop strong customer relationships with NDIS customers
• Assist customers who are new, or transitioning, to the NDIS in understanding and interpreting their plans.
• Identify and match customer needs to Northcott Services and identify, and act on, any gaps in customer plans

About you

• Tertiary qualifications or extensive experience in sales, customer service or account management
• Knowledge or understanding of the National Disability Service Standards and National Disability Insurance Scheme (NDIS)
• Friendly and energetic
• Superior interpersonal skills
• Current driver's licence 
• NSW Working With Children Check (WWCC) or willingness to obtain
• Police Check less than 6 months old, or willingness to obtain

Why work for us?

• We are a leading disability services provider in NSW and the ACT 
• You will work in a friendly, collaborative team and have your contribution valued and have opportunities to grow your career with us. 
• A family friendly workplace is offered and support provided for staff to manage their home and work lives effectively.
• Salary packaging of up to $15,900 is available

For a confidential discussion about the role contact Hannah Read at hannah.read@northcott.com.au

Closing date for the role will 24th July 2020.

We do not accept unsolicited agency resumes or applications. 
Northcott is not responsible for any fees related to unsolicited agency resumes or applications.

When applying internally, Northcott employees are required to notify their Manager and should be aware that their Manager may be asked to endorse their application.