• Career with meaning in your community
• Support customers and promote their independence 
• Perks: Salary packaging, additional leave entitlements, growth opportunities, supportive work culture, EAP, flu shots, Discounted gym membership + more 

About Northcott

Northcott is a not-for-profit disability service provider that works with customers to realise their potential. See https://northcott.com.au/

About the role

Northcott are seeking IPAs to serve as a primary point of contact between Northcott and the customer. Whilst maintaining a holistic view of the customer, match available services to meet customer needs and goals as outlined in their NDIS plan. Specifically;

• Developing strong customer relationships with NDIS customers.
• Assisting customers who are new, or transitioning, to the NDIS in understanding and interpreting their plans.
• Identifying and matching customer needs to Northcott Services and identify, and act on, any gaps in customer plans.

About you:

To be successful in one of these roles you will need;

• Passion to support our customers in achieving their personal goals rand to live their best lives
• Ability to provide flexible, responsive, individualised, and accessible services to our customers
• Tertiary qualifications or extensive experience in sales, customer service or account management
• Knowledge or understanding of the National Disability Service Standards and National Disability Insurance Scheme (NDIS)
• Friendly, flexible demeanour with ability to communicate with people from all walks of life 
• Great time management skills
• Current driver's licence 
• Standard Industry Checks (NSW WWCC, Police Check) 

Why work for us?

• We are a leading and continually growing NFP organisation 
• We offer a friendly, collaborative team and you will have your contribution valued and have opportunities to grow your career with us. 
• It's a family friendly workplace and support is provided for staff to manage their home and work lives effectively.
• Salary packaging of up to $15,900 is available

For a confidential discussion about the role, contact Andrew Manning

at Andrew.manning@northcott.com.au

The closing date for this position is 28 June 2019; however we will be actively shortlisting during the advertising period, so please don't hesitate to apply!