• Permanent Full time
• Canberra Location
• Work Days: Wednesday – Friday; Flexible work arrangements
• Salary packaging of up to $15,900 available, increase your take home pay!

About Northcott

Northcott is a not-for-profit disability service provider that works with customers to realise their potential. As one of Australia’s largest not-for-profit disability service organisations, we provide services from metropolitan and regional locations throughout NSW and the ACT.

https://northcott.com.au/

About the role

Northcott IPAs serve as a primary point of contact between Northcott and the customer and maintain a holistic overview of the customer; their goals and the services available.

You will

• Develop strong customer relationships with NDIS customers
• Assist new and transitioning customers to the NDIS in understanding and interpreting their plans.
• Identify and match customer needs to Northcott Services in addition identify any gaps in customer plans

About you

• Tertiary qualifications or extensive experience in sales, customer service or account management
• Knowledge or understanding of the National Disability Services Standards and National Disability Insurance Scheme (NDIS)
• Friendly and energetic
• Superior interpersonal skills
• Current drivers licence 

Why work for us?

• We are a leading disability service provider in NSW and the ACT, providing services and support for people with disabilities and their families and carers. 
• You will have your contribution valued and to have opportunities to grow your career with us. 
• A family friendly workplace is offered and support provided for staff to manage their home and work lives effectively.
• Being a not-for-profit organisation, salary packaging is available to staff; this can increase your take home pay.

For a confidential discussion about the role,

contact Emma Sheezel 0472 842 820

The closing date for this position is 22nd February 2019