• Permanent Full time
• Penrith/ Western Sydney region
• Salary packaging

About the role

Northcott is a not-for-profit disability service provider that works with customers to realise their potential.

Northcott's Quality and Safeguarding department comprises Clinical Practice; Safeguarding, Training and Sexuality; and Quality and Risk. Our objective is to manage and support Compliance, Quality and Risk for the organisation.

Based within Metro Sydney and reporting to the Manager of Quality and Safeguarding within our Client Programs team, you will support Northcott’s Risk Management Process. The Riskman system enables staff to report and manage incidents and complaints, while ensuring that Riskman is able to respond to the changing needs of the organisation.

About you

To be successful in this role you will have the following:

• Experience in systems administration
• Experience with Riskman or other risk management systems
• Effective verbal/written communication and customer service skills
• Technical knowledge of database structure

In this role you will

• Support new and existing users
• Modify user experience and data capture
• Develop standardised reports for managers
• Provide training to users
• Assist in management of reports within timeframes
• Work collaboratively and communicate effectively

For a confidential discussion contact Steve McGeachy on stephenm@northcott.com.au or 0408 413 935